We accept returns of new, unworn items for store credit only – no refunds. All sale items are final sale!
Should you wish to make a return, you have 10 days to email firstname.lastname@example.org for a return authorization code. Please note that return authorization code as well as number must be included on parcel. Once your return is received, we will email you with your store credit code and you can shop away!
We cannot take responsibility for return shipping costs at this time. If you wish to return your one-of-a-kind Feline Co. product, after having emailed us, you will receive an email from PayPal in order to cover the return shipping charges.
For hygiene purposes, we cannot accept returns for used, dirty or damaged items and these will be returned at your expense.
We reserve the right to refuse returns on items that have been worn, soiled, laundered or altered in any way.
If you are returning an item from out of the US, please note that a tracking number is required. Please remember to ask your local post office for proof of postage (either by stamping your returns label or providing a receipt) and keep it safe for your reference. Without this, if we do not receive your package including the returned item, we will not be able to provide you with store credit.
If you have any other questions or concerns, be sure to email us at email@example.com! Please allow a minimum of 48 business hours for a reply. Now with that all out of the way, we want to thank you for being a part of our family at the Feline Company! We hope you are delighted with your purchase and that we only meet again!
The Feline Co. family